ONE YEAR LIMITED WARRANTY
Beyond Cell Products come with a ONE YEAR LIMITED WARRANTY. Beyond Cell warrants against material or workmanship defects. A valid claim must be received within one year of original purchase.
In case of defective product, if it occurs, Beyond Cell will, at its sole option, choose one or more of the following:
- Repair the product at no charge.
- Send replacement parts needed to repair the product at no charge.
- Exchange the product with the same item.
- Refund the purchased price of the product.
Beyond Cell warranty does not cover problems or breaks caused by misuse or improper use of Beyond Cell products.
This warranty DOES NOT, under any circumstances, cover the replacement or cost of any electronic device or personal property that is used with any accessory made by Beyond Cell.
RETURN/EXCHANGE POLICY
We will accept returns and exchanges only if the product was purchased directly from www.beyondcell.com within 30 days of receipt.
Refund will be issued in the form of a refund to the Credit Card or PayPal account used for the original purchase.
Shipping charges are not refundable.
Please email: [email protected] with the original order number and a brief description of the problem to obtain a RMA Number (Return Merchandise Authorization Number) and instructions for the return.
Please include the RMA number with returned product.
Beyond Cell will not be responsible for the return shipping charges.
A restocking fee of up to 30% may be applied to returns. This could depends on, but is not limited to: damage to the product, damage to the packaging, shipping costs incurred by Beyond Cell, etc. The actual restocking fee will not be fully calculated until the returned item(s) is received and inspected by Beyond Cell.
Please allow 3-5 business days after receipt of the return to be processed. Customers will receive an e-mail confirmation of the credit once it has been issued or exchange products have been shipped.
PRIVACY POLICY
Beyond Cell is committed to protect your privacy. We use the information we collect about you to process orders and to provide you with the most enjoyable shopping experience.
When you place an order, we need to know your name, e-mail address, billing and mailing addresses, credit card number, and expiration date. This information is necessary to process and complete your order and to notify you of your order status.
We want to improve your shopping experience by using your purchase patterns to provide merchandise that might be of interest to you. We also monitor customer traffic and site usage to help us develop the design and layout of our store.
We do not send any news or announcements via email or snail mail without your specific request. However, you will receive email(s) regarding your order status.
Your orders are processed through the use of a secure server. The fully secure server software encrypts all information you input before it is sent to us. All of the customer data we collect is protected against unauthorized access.
Beyond Cell will not sell or trade your personal information to others or any affiliate; however, Beyond Cell may provide aggregate statistics about our customers, sales, traffic patterns, and related site information to reputable third-party vendors, but these statistics will not include any personal identifying information. Beyond Cell may release account information when we believe, in good faith, that such release is necessary to (i) comply with law, (ii) enforce or apply the terms of any of our privacy policy or (iii) protect the rights, property or safety of BeyondCell.com, our users, or others.
By using our Web site, you consent to the collection and use of this information by Beyondcell.com. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.
Let us know what you think. We welcome your questions and comments about your privacy.
Note: the privacy practices set forth in this privacy policy are for this web site only. If you link to other web sites, please review the privacy policies posted at those sites.
Childrens Online Privacy Protection Act Compliance
We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act)
COOKIES & TRACKING TECHNOLOGY
BEYONDCELL.COM may use cookies and tracking technology depending on the features offered.
Cookie and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the Site, and understanding how visitors use the Site.
Cookies can also help customize the Site for visitors.
Personal information cannot be collected via cookies and other tracking technology; however, if you previously provided personally identifiable information, cookies may be tied to such information.
Aggregate cookie and tracking information that does not include personally identifiable information may be shared with third parties.
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